User guide

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On a computer, you'll see a question mark icon in the top-right of your screen. On a smartphone or tablet this is visible when you open the menu (see above).

Clicking or tapping on the question mark will open this user guide. It opens on top of the page you're on and you can close it any time by clicking or tapping the cross in the top-right corner.

Welcome

We spend a lot of time at home, especially those who work from home, so making the place we live in comfortable, cost-efficient and enjoyable to be in is key. 

The cost-of-living crisis has meant that big projects such as loft conversions or installing a new kitchen are seeing prices rise between 10 and 20% year on year as the increasing costs of materials, fuel and workforce shortages all hit home. Maybe a new extension or a bathroom refit is still on your agenda, but if your aims are more modest, this supplement is packed with low-cost ways to give your home a refresh. 

We start with little jobs that have a big impact. Whether it’s adding a fresh coat of paint or getting the bathroom sparkling again, putting down new carpet or giving your garden a little TLC, small tweaks can make a real difference.

Next you'll find practical pointers on how to save energy in the home. We look at techniques for heating your home efficiently, whatever your setup, as well as preventing that precious heat escaping by plugging draughts and adding insulation. 

Large-scale renovations such as fitting a new bathroom or kitchen, installing double glazing and investing in solar panels, are the focus of the third section. We also check out how to accomplish on-trend ‘part updates’ for a fraction of the cost. Making smaller, less expensive alterations to our properties can tie in with being kinder to our larger home – the planet that we all share.

Reliable local traders are highly sought after by homeowners everywhere. The final section gives tips on the all-important task of finding a team that will do quality home improvement work on budget, on time and with as little stress as possible.

Throughout, we signpost where to go for more information – including detailed advice guides on our website, as well as videos, podcasts and other Which? services. We hope you find this supplement useful, and do please feel free to share it.

 

Using this supplement

This digital supplement has interactive elements that allow you to access more information. 

  • You can click or tap on linksbold, blue, underlined text. These take you to pages on our website and other helpful external sources.
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  • We highlight certain information using boxes. These are either plain white, dark grey or blue. Some of them have large, dark blue buttons, which take you to sign-up pages for our subscriptions and newsletters

For further help using this digital supplement, you can refer to our user guide. If you're on a desktop or laptop, you can find this by clicking the question mark icon at the top of every page. For mobile users, tap the menu icon (three horizontal lines) and then tap the question mark icon at the top of the list.

In this guide

© Which? Ltd April 2023 This guide may not be reproduced, stored in a retrieval system, transmitted in any form or otherwise made available to third parties without the written permission of Which? Ltd. Commercial use of the supplement is not permitted. To enquire about using Which? content, email corporatequeries@which.co.uk.

This guide is not a Which? magazine or website. It does not constitute advice of any form. It has been produced for general information and interest only. You should take appropriate advice in relation to your circumstances. While every care has been taken in researching the information included in this supplement, no responsibility can be accepted for any inaccuracy or omission, or for any of the information being out of date. The information is subject to change without notification.

Depending on your membership, you may not have access to all the products and services listed in this guide. To add a service to your membership, follow the links in the guide.

Which? is the UK’s consumer champion, here to make life simpler, fairer and safer for everyone. As an organisation we’re not for profit and all for making consumers more powerful. Thank you for supporting this purpose through your membership.

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