User guide

Finding your way around the guide

To navigate between pages, click or tap the arrows to go forwards to the next page or backwards to the previous one. The arrows can be found either side of the page and at the bottom, too (circled in green, below).

undefined

 

undefined

 

Menu/table of contents

Click or tap on the three horizontal lines in the top-right of your screen to open the main menu/table of contents. This icon is always visible whether you're using a computer, tablet or smartphone. The menu will open on top of the page you’re on. Click on any section title to visit that section. Click the cross at any time to close the table of contents.

 

Text size

On a computer, you'll see three different sized letter 'A's in the top-right of your screen. On a smartphone or tablet these are visible when you open the menu (see above). If you’re having trouble reading the guide, click or tap on each of the different 'A's to change the size of the text to suit you.

 

Pictures

On some images you'll see a blue double-ended arrow icon. Clicking or tapping on this will expand the picture so you can see more detail. Click or tap on the blue cross to close the expanded image.

Where we think a group of images will be most useful to you, we've grouped them together in an image gallery. Simply use the blue left and right arrows to scroll through the carousel of pictures.

 

Links

If you see a word or phrase that's bold and dark blue, you can click or tap on it to find out more. The relevant website will open in a new tab.

 

Jargon

If you see a word or phrase underlined, click or tap on the word and small window will pop up with a short explanation. Close this pop-up by clicking or tapping the cross in the corner.

 

Help

On a computer, you'll see a question mark icon in the top-right of your screen. On a smartphone or tablet this is visible when you open the menu (see above).

Clicking or tapping on the question mark will open this user guide. It opens on top of the page you're on and you can close it any time by clicking or tapping the cross in the top-right corner.

Welcome

Whether you want to save money or live more sustainably, looking after the items you own is a sure-fire way to achieve both. Whenever we buy a new electrical product – anything from a dishwasher to a computer – our environmental impact surges along with our expenditure.

This digital supplement is packed with expert advice that aims to give you the confidence and ability to keep your appliances functioning efficiently and your tech gadgets lasting a lot longer than manufacturers might want them to. For example, we believe mobile phone companies must start acting responsibly, so that our phones are both easier to repair and are given security protection for many years.

Saving money and considering how our actions impact the planet are areas that affect all of us, so do feel free to share this digital supplement far and wide.

Richard Headland, Editor-in-chief, Which?

In this guide

© Which? Ltd March 2022 This digital supplement may not be reproduced, stored in a retrieval system, transmitted in any form or otherwise made available to third parties without the written permission of Which? Ltd. Commercial use of the supplement is not permitted. To enquire about using Which? content, email corporatequeries@which.co.uk.

This digital supplement is not a Which? magazine. It does not constitute advice of any form. It has been produced for general information and interest only. You should take appropriate advice in relation to your circumstances. While every care has been taken in researching the information included in this supplement, no responsibility can be accepted for any inaccuracy or omission, or for any of the information being out of date. The information is subject to change without notification.

Which? Limited (registered in England and Wales number 00677665) is an Introducer Appointed Representative of Which? Financial Services Limited (registered in England and Wales number 07239342). Which? Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FRN 527029). 

Back to top