User guide
Finding your way around the guide
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Welcome
Whether you want to save money or live more sustainably, buying second-hand and recycling your old products are sure-fire ways to achieve both. Whenever we buy a brand new electrical product – anything from a dishwasher to a computer – our environmental impact surges, and so does our expenditure.
In our recent sustainability supplement, we gave you expert advice to help keep your appliances, tech and boiler living for longer. This time, we'll be looking at what happens if your gadgets, gizmos and appliances give up the ghost, beyond the point of repair.
Saving money and considering how our actions impact the planet are areas that affect all of us, so do feel free to share this supplement far and wide.
Richard Headland, Editor-in-chief, Which?
In this guide
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Your consumer rights
Whether it’s your oven, dishwasher, laptop or phone that’s faulty, find out who to approach and how to give yourself the best chance of getting the result you want.
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Bringing in a professional
Discover how to find a great local trader and what you can do to ensure your household project runs smoothly from beginning to end.
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Buying new or second-hand appliances
Buying a long-lasting, energy efficient appliance and then recycling it responsibly is important when caring for the planet, but there are other ways to be a planet-friendly consumer, too.
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Buying new or second-hand tech
It’s easy to be seduced by a fancy new phone every couple of years, but it drives up your carbon footprint. Find out how to get secure tech that will go the extra mile.
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Saying goodbye, sustainably
Your kettle, oven, phone or favourite sofa has served you well, but it’s time to let it go. Discover the most sustainable way to say goodbye.
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