Online support and helpdesks

We help people make decisions about their money

Which? Money shares our expert tips to find the best financial products and make your money go further. From credit cards to car insurance, we’ve got the latest news, advice and tools to help you make the best decisions when it comes to your money.

 

Our online advice, available to all, offers guidance in the following areas:

• Banking – switching your bank, best bank accounts, banking security

• Benefits – Universal Credit, child benefits, maternity and paternity leave

• Credit cards & loans – top credit card deals, checking your credit score, best personal loans

• Debt – tips to escape debt, where to find free advice, bad credit mortgages

• Equity release – types of equity release schemes, alternatives to equity release

• Insurance – advice to find the best car, home, pet, travel, life, dental and wedding policies

• Investments – building a portfolio, platform reviews, stocks and shares Isas

• Financing care – care home fees, NHS funding, paying for care at home 

• Mortgages – first-time buyer and home moving advice, remortgaging and buy-to-let, best mortgage rates, borrowing calculators

• Pensions & retirement – planning your retirement, company pensions, state pensions, personal pensions, retiring abroad

• Savings and Isas – best rates each week, lifetime Isas, premium bonds, savings protection

• Tax – income tax, National Insurance, council tax advice and calculators

• Wills and probate – making a will, getting probate, setting up Power of Attorney

Add Which? Money to your membership

Which? Money members receive our magazine every month, full of exclusive investigations and guidance to help your money go further, plus they have access to the Money Helpline for one-to-one guidance on money matters, from tax to travel insurance.

We’ll give you answers to your tech questions

Our tech advice website gives simple solutions to the most common computer complaints. We’ve grouped our advice pages into categories, such as email issues, printing, hardware, software and security – so it’s easy to find what you’re looking for.

 

Our Tech advice website is free for everyone to use, and can help you with:

• General computer problems – using your computer, Windows and Apple guidance, how to speed up your computer

• Software and programs – downloading, upgrading, troubleshooting

• Internet and networking – connection problems, web browsing, choosing broadband

• Printers and ink – printing problems, choosing the best ink and printers

• Files, data and backups – working with files, removing files, backing up files

• Tablets and smartphones – Android and Apple

• Security and privacy – scams, viruses, staying safe online

• Email problems – setting up emails, changing emails, spam, security

Add Tech Support to your membership

If you can’t find an answer to your question on our tech advice website, you can also contact one of our helpdesk experts directly via email. To email our Tech Support team, members should go to computing.which.co.uk and click on ‘Ask our experts directly’. If it’s easier to speak to someone directly, you can get one-to-one advice from our Helpline experts too. Our Remote Fix service allows our experts to connect securely to our members’ computers to fix a range of problems. If you have a Tech Support membership you can contact the Helpline to arrange a session.

We give guidance on all things gardening

Whether it’s a question about soil, spuds or shrubs, our Which? Gardening helpdesk is packed with advice from our experts. How we can help:

• Online helpdesk – covers a range of problems, whether it’s warding off pests and diseases, or planting a hanging basket

• What to grow – gardening through the year, vegetables, fruit and flowers

• Best Buy gardening tools – grass trimmers, lawn mowers, chainsaws, hedge trimmers, pressure washers, leaf blowers, garden shredders

 

Add Which? Gardening to your membership

• If our website hasn’t dished the dirt on a particular problem, with a Which? Gardening membership you can email your questions to one of our gardening experts, or speak to them directly during a monthly phone-in. They’ll give friendly, personalised advice, as often as you need, to help your green space flourish. Just email gardeninghelp@which.co.uk.

• Which? Gardening members will also receive our monthly gardening newsletter email. It’s packed with top jobs for the month, expert tips to plan ahead and two top Best Buy products.

How Which? Travel can help

Which? Travel helps you have better holidays, offering independent research telling you which travel providers to use, who to avoid and where to find the best-value destinations, to concrete advice that will save you time and money. You get access to our Which? Legal experts for travel queries too, whether it's delayed flights, refund problems or making a complaint.

 

Add Which? Travel to your membership

We can advise on the following:

• Travel and transport – best airlines, airports, cruises and car hire

• Destinations and hotels – best city breaks and seaside towns, UK hotel chains, and best holiday cottage providers

• Planning your trip – all-inclusive, best travel agents, travel money

• Travel products – Best Buy suitcases, cabin bags, sun creams, tents

• Travel legal advice – compensation, flights rights, hotel bookings, lost or damaged luggage

Which? Travel members also receive our travel magazine six times a year.