User guide

Finding your way around the guide

To navigate between pages, click or tap the arrows to go forwards to the next page or backwards to the previous one. The arrows can be found either side of the page and at the bottom, too (circled in green, below).

undefined

 

undefined

 

Menu/table of contents

Click or tap on the three horizontal lines in the top-right of your screen to open the main menu/table of contents. This icon is always visible whether you're using a computer, tablet or smartphone. The menu will open on top of the page you’re on. Click on any section title to visit that section. Click the cross at any time to close the table of contents.

 

Text size

On a computer, you'll see three different sized letter 'A's in the top-right of your screen. On a smartphone or tablet these are visible when you open the menu (see above). If you’re having trouble reading the guide, click or tap on each of the different 'A's to change the size of the text to suit you.

 

Pictures

On some images you'll see a blue double-ended arrow icon. Clicking or tapping on this will expand the picture so you can see more detail. Click or tap on the blue cross to close the expanded image.

Where we think a group of images will be most useful to you, we've grouped them together in an image gallery. Simply use the blue left and right arrows to scroll through the carousel of pictures.

 

Links

If you see a word or phrase that's bold and dark blue, you can click or tap on it to find out more. The relevant website will open in a new tab.

 

Jargon

If you see a word or phrase underlined, click or tap on the word and small window will pop up with a short explanation. Close this pop-up by clicking or tapping the cross in the corner.

 

Help

On a computer, you'll see a question mark icon in the top-right of your screen. On a smartphone or tablet this is visible when you open the menu (see above).

Clicking or tapping on the question mark will open this user guide. It opens on top of the page you're on and you can close it any time by clicking or tapping the cross in the top-right corner.

Our magazines and app

Our five magazines offer you in-depth reports on the issues you care about, as well as our latest news and reviews.

  • Which? magazine covers all things consumer. Every month, you get expert tips and information on everyday products and services, in-depth investigations into consumer issues and a wide range of our latest product reviews.
  • Which? Money brings you exclusive investigations, expert tips and jargon-free guidance every month to help you make smarter financial decisions and avoid rip-offs and scams. And whether you’re looking for a new current account, car insurance policy or investment platform, our rigorous reviews will show you the providers you can count on.  Add Which? Money to your membership.
  • Which? Computing helps members to make the most of their technology. The six issues a year are full of practical tips on everything from security to software, as well as features on the big issues, from facial recognition to data collection. Add Which? Tech Support to your membership.
  • Which? Gardening combines practical advice about growing and sowing with tips to save green-fingered readers time and money. With 10 issues a year, we’ve got everything covered from the first buds to the last frost. Add Which? Gardening to your membership.
  • Which? Travel is packed with independent advice to make sure readers’ holidays go off without a hitch. Published six times a year, there is plenty of insider info on everything from the best tour companies to which airlines to steer clear of. And we let holidaymakers in on our favourite hotspots and must-sees around the globe. Add Which? Travel to your membership.

 

The power of Which? in your pocket

Access thousands of reviews on the go and read the latest issues of Which? Magazine by downloading our app. 

The reviews section lets you compare products side by side and save products of interest, along with the option to check retailer prices with 'Where to buy'.

And, depending on your membership, you can also enjoy access to Which? Magazine's award-winning journalism with monthly issues added to our digital e-reader.

Find our app on Google Play or the App Store.

 

Back to top